Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Store Name: FalconCart

Thank you for shopping with FalconCart. We are committed to delivering your orders quickly and efficiently.

  1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During high-demand periods, processing times may be slightly extended.

  1. Shipping Time

Estimated delivery times:

• United Arab Emirates (UAE): 2–7 business days
• GCC Countries: 5–12 business days
• International Orders: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or other factors beyond our control.

  1. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Promotional free shipping offers may be available on selected products or orders.

  1. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp, where available.

Customers can use the tracking information provided to monitor their shipment status.

  1. Incorrect Address Information

Please ensure that your shipping address and contact details are accurate when placing your order.

FalconCart is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

  1. Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and resolve the issue.

  1. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos of:

• The damaged item
• The packaging
• The shipping label

We will review the case and arrange a replacement or refund where applicable.

  1. Contact Us

If you have any questions regarding shipping, please contact us:

Email: ecomwithalikhan@gmail.com

Phone / WhatsApp: +92 300 8029213

Store Address:
House No. 83, Block M, New City Bahawalnagar

Thank you for choosing FalconCart.